Mountain House is a master-planned residential development located between Stockton and the San Jose/Oakland areas of northern California. It is a fast-growing community that attracts residents from those who work in the Bay area, and are seeking more affordable housing. The development uses a “village” concept, with individual subdivisions and communities to create a pleasant quality of life for its residents. In order to provide water and wastewater services, community developers designed and constructed a 12.5 million gallon per day (MGD) surface water treatment plant and a 3.5 MGD wastewater treatment plant (WWTP), as well as all related infrastructure, designed to meet ongoing growth. Both facilities use the latest technologies to ensure that the highest quality water is provided to residents and, ultimately, treated to protect the environment.
Inframark has successfully provided reliable, cost effective management, operations and maintenance for Mountain House since 2002. Inframark provides complete and full water and wastewater services, including billing and customer service and, hence, functioning as the utility service provider.
Inframark implemented a number of key best practices, including:
The high standards maintained by the plant, dedication to safety and staff, and new innovative initiatives are demonstrated through:
Providing ongoing upgrades and major maintenance to the WWTP.
Inframark has worked with us for many years and over that period of time, they have accommodated our needs and agreed to certain terms as they arose. They are very attentive to our needs.
For the safety of customers and employees to mitigate potential transmission of COVID-19, the Customer Payment and Reception lobbies have been closed.
If you need to drop a payment off at the office please utilize the payment drop box located outside of the payment lobby to drop off your check or money order payment. Payments dropped in the drop box between 7:30am and 5:00pm Monday – Friday will be credited the same day. Payments dropped after 5pm, Saturday and Sundays will be credited the next business day.
Please feel free to use our online portal to make a payment by clicking the pay my bill button at the top of the page.