COMMUNITY MANAGER

Akoya Huguley
Akoya.Huguley@inframark.com

ADMINISTRATIVE ASSISTANT

Beverly Gafrey
Beverly.Gafrey@inframark.com

ASSESSMENT RATE INFORMATION

Association ID – 300
2021 Annual Assessment $700.00
Assessment due January 1, 2021

LATE FEES AND PENALTIES

  • Interest penalty 18% per annum assessed on payments not received by January 31, 2021
  • Late Fee $50 on payments not received by February 28, 2021
  • If a delinquent letter is issued due to delinquency, you may be subject to a delinquent letter fee
  • Payment must be received in our office or posted to your account by the late date to avoid incurring additional fees
  • For online payments, it may take up to three business days to credit your association account, so payments should be submitted at least three business days prior to the due date.

IMS TOWNSQUARE – HAVEN’T REGISTERED YET? SIGN UP NOW!

Townsquare is the official communication channel for Waterstone Community Association, Inc.! The app is completely accessible via mobile phone, tablet and desktop – and complete private! IMS Townsquare is a place where you can easily connect, ask questions, report Association concerns, view Association documents and receive important updates and information from your Association and Management Company! Signing up is easy! Visit IMS Townsquare at https://waterstonecai.nabrnetwork.com/signup to begin the registration process.  

CONSIDERING EXTERIOR IMPROVEMENTS?

Any change to the exterior of your home (landscaping, painting, fencing, alterations, etc.) requires approval from the Architectural Control Committee. Please follow the link below to submit an application for consideration of your proposed exterior improvement.

APPLICATION FORMS

COUNTY INFORMATION

Harris County
www.harriscountytx.gov

Harris County Appraisal District
www.hcad.org

WATER INFORMATION

Harris County MUD 287
EDP
832-467-1599
www.edpwater.com

SCHOOL DISTRICT INFORMATION

Katy Independent School District
281-396-6000
www.katyisd.org

GARBAGE INFORMATION

Trash service is set up through HC MUD 287
WCA Water Corporation
www.wcawaste.com
281-368-8397
Trash Service Days (regular and heavy trash) – Wednesdays & Saturdays
Recycling – Saturday

The content provided on this site is for general and informational purposes only. If you have questions regarding your account such as payment options or current balance, please contact our Customer Care team at 281-870-0585, by email at customercare@inframark.com, or via Live Chat.

Questions? Reach out to us!

Customer Care Team

Our Customer Care team is available Monday-Friday 7am to 6pm (excluding holidays)

Our payment window hours are Monday through Friday from 7:30am-5:00pm


  • PHONE – 281-870-0585
  • EMAIL – CustomerCare@Inframark.com
  • WEBSITE www.InframarkIMS.com (Live Chat Available)
  • OFFICE – 2002 W Grand Parkway N Ste 100 Katy, TX 77449

For after hours assistance and community maintenance emergencies please contact 281-870-0585 and follow the after hours prompt.

MORE WAYS TO PAY!

Pay by Mail

Mail check or money order payable to your Association

  • P.O. Box 219
    Richmond, TX 77406

Include your Account Number on your payment

Pay in Person

Visit our payment window
M-F 7:30 am – 5:00 pm (excluding holidays)

  • 2002 W Grand Parkway N Ste 100
    Katy, TX 77449

Please note that the payment lobby is currently closed. Payments can be dropped off at the Payment Dropbox located on the north side of the building.

Pay Online* (Guest)

https://Inframark.newfirstpayments.com/
You will need your Association ID and your Account Number found on your invoice

Pay Online* (Registered Account)

https://townsquare.nabrnetwork.com/

Log in with your registered email address
Go to MY ACCOUNT in top right corner
Select PAYMENTS
Click on MAKE A PAYMENT
Twice – Yellow Icon then Blue Icon
This will redirect you to your online payment portal with New First National Bank