Estates of Highland Creek Homeowners Association, Inc.

COMMUNITY MANAGER

Jennifer Lindsay, CMCA, AMS
Jennifer.Lindsay@inframark.com

ADMINISTRATIVE ASSISTANT

Linda Norred
Linda.Norred@inframark.com

ASSESSMENT RATE INFORMATION

Association ID – 699
2021 Annual Assessment $520.00
Assessment due January 1, 2021

LATE FEES AND PENALTIES

  • Interest penalty 18% per annum assessed on payments not received by January 31, 2021
  • If a delinquent letter is issued due to delinquency, you may be subject to a delinquent letter fee
  • Payment must be received in our office or posted to your account by the late date to avoid incurring additional fees
  • For online payments, it may take up to three business days to credit your association account, so payments should be submitted at least three business days prior to the due date.

DOCUMENTS

FEES

POOL ACCESS FEES

  • $5 processing fee per household for pool wristband requests after the registration days in May 2021

ARCHITECTURAL FEES

Your community requires an application fee with your Application for Exterior Modifications. Please review under CONSIDERING EXTERIOR IMPROVEMENTS for details on the application fee.

ARCHITECTURAL DEPOSIT

$1,000.00 refundable project deposit for Swimming Pool Applications

IMS TOWNSQUARE – HAVEN’T REGISTERED YET? SIGN UP NOW!

Townsquare is the official communication channel for Estates of Highland Creek Homeowners Association! The app is completely accessible via mobile phone, tablet and desktop – and complete private! IMS Townsquare is a place where you can easily connect, ask questions, report Association concerns, view Association documents and receive important updates and information from your Association and Management Company! Signing up is easy! Visit IMS Townsquare at https://ehchoa.nabrnetwork.com/signup to begin the registration process.  

CONSIDERING EXTERIOR IMPROVEMENTS?

Any change to the exterior of your home (landscaping, painting, fencing, alterations, etc.) requires approval from the Architectural Control Committee. Please follow the link below to submit an application for consideration of your proposed exterior improvement.

APPLICATION FORMS

APPLICATION FEES

  • TIER I [Landscaping improvements / flag poles / storm doors) $25.00
  • TIER II [Removable structures] $75.00
  • TIER III [Permanent structures] $125.00
  • TIER IV [Room additions / reconstructions / sun rooms] $225.00
  • REFUNDABLE PROJECT DEPOSIT [Swimming Pool Applications] $1,000.00

Applications are reviewed within thirty (30) days of receiving a complete application. Inframark offers an expedited review service:

  • Up to TEN (10) business days from receipt of complete application $100.00
  • Up to FIVE (5) business days from receipt of complete application $200.00

Application fees, deposits, and applicable rush fees must be payable in check or money order to Estates of Highland Creek Homeowners Association, Inc. and mailed to 2002 W Grand Parkway N Ste 100, Katy, TX 77449

COUNTY INFORMATION

Harris County
www.harriscountytx.gov

Harris County Appraisal District
www.hcad.org

WATER INFORMATION

Harris County MUD 157
MDS Water
Billing Questions 281-290-6507
24-hr Repair 281-290-6503
Pay By Phone 1-855-659-3887
For more information visit www.mdswater.com

SCHOOL DISTRICT INFORMATION

Cy-Fair Independent School District
281-897-4000
www.cfisd.net

GARBAGE INFORMATION

Best Trash
281-313-2378
www.best-trash.com
Trash Service Days are Wednesday and Saturday
Recycling Day is Saturday

The content provided on this site is for general and informational purposes only. If you have questions regarding your account such as payment options or current balance, please contact our Customer Care team at 281-870-0585, by email at customercare@inframark.com, or via Live Chat.

Questions? Reach out to us!

Customer Care Team

Our Customer Care team is available Monday-Friday 7am to 6pm (excluding holidays)

Our payment window hours are Monday through Friday from 8:00am-5:00pm

  • PHONE – 281-870-0585
  • EMAIL – CustomerCare@Inframark.com
  • WEBSITE – www.InframarkIMS.com (Live Chat Available)
  • OFFICE – 2002 W Grand Parkway N Ste 100 Katy, TX 77449

For after hours assistance and community maintenance emergencies please contact 281-870-0585 and follow the after hours prompt.

MORE WAYS TO PAY!

Pay by Mail

Mail check or money order payable to your Association

  • P.O. Box 219
    Richmond, TX 77406

Include your Account Number on your payment

Pay in Person

Visit our payment window
M-F 8:00 am – 5:00 pm (excluding holidays)

  • 2002 W Grand Parkway N Ste 100
    Katy, TX 77449

Please note that the payment lobby is currently closed. Payments can be dropped off at the Payment Dropbox located on the north side of the building.

Pay Online* (Guest)

https://Inframark.newfirstpayments.com/
You will need your Association ID and your Account Number found on your invoice

Pay Online* (Registered Account)

https://townsquare.nabrnetwork.com/

Log in with your registered email address
Go to MY ACCOUNT in top right corner
Select PAYMENTS
Click on MAKE A PAYMENT
Twice – Yellow Icon then Blue Icon
This will redirect you to your online payment portal with New First National Bank