Horsham, Pa. – 29 August 2017 The Texas Commission on Environmental Quality (TCEQ) is tracking the status of public water systems in areas affected by recent weather events. As part of this effort, the TCEQ will contact public water systems in impacted counties to determine their operational status.
In order to prioritize resources and protect public health, the TCEQ is also asking water systems that are experiencing complete or partial outages to report their status using the Public Water System (PWS) Outages form on the TCEQ’s Hurricane Response website. You can use the same form to update your status when you have restored service.
If you are unable to access the form online, or need help completing it, please contact the Small Business and Local Government Assistance section of the TCEQ at 1-800-447-2827.
About Severn Trent – North America
Severn Trent – North America (www.severntrentservices.com) is a standalone American infrastructure services company focused on operation and maintenance of water and wastewater systems, management of community infrastructure, and related services.
With more than 40 years of experience in managing water-related assets, the company employs more than 1,500 people serving more than 200 clients in 18 states. Its North American operations treats 497 million gallons of drinking water a day through 168 facilities, spanning more than 8,000 miles of collection and distribution lines. It also operates 208 wastewater facilities, treating 465 million gallons of waste water a day.
Following its separation from its UK parent company in June of 2017, the company currently operates under its original name, Severn Trent – North America. It will be launching a new name, logo and standalone website by the end of the year.
For the safety of customers and employees to mitigate potential transmission of COVID-19, the Customer Payment and Reception lobbies have been closed.
If you need to drop a payment off at the office please utilize the payment drop box located outside of the payment lobby to drop off your check or money order payment. Payments dropped in the drop box between 7:30am and 5:00pm Monday – Friday will be credited the same day. Payments dropped after 5pm, Saturday and Sundays will be credited the next business day.
Please feel free to use our online portal to make a payment by clicking the pay my bill button at the top of the page.