Contact Us

To learn more about Inframark Infrastructure Management Services or to request service for your district or association, contact one of our local managers today.

Contact Info

General Manager
Robert Koncar
(904) 940-6044, ext 40550
Bob.Koncar@inframark.com

North Florida – St Augustine
Janice Eggleton Davis
(904) 940-6044, ext 40592
Janice.Davis@ inframark.com

Central Florida – Celebration
Robert Koncar
(904) 940-6044, ext 40550
Bob.Koncar@inframark.com

West Florida – Tampa
Andy Mendenhall
(813) 991-4014
Andy.Mendenhall@inframark.com

Southwest Florida – Fort Myers
Justin Faircloth
(239) 245-7118
Justin.Faircloth@inframark.com

Southeast Florida – Coral Springs
Ken Cassel
(954) 753-5841, ext 40515
Ken.Cassel@inframark.com

Georgia – City of Dunwoody
Robert Koncar
904-940-6044, ext 40591
Bob.Koncar@inframark.com

Texas – Austin
Kelly Reznicek
(512) 287-8000
Kelly.Reznicek@inframark.com

Texas – Houston
Kelly Reznicek
(281) 870-0585
Kelly.Reznicek@inframark.com

Assessment Services
Stephen Bloom
(954) 753-5841, ext 40521
Stephen.Bloom@inframark.com

For general phone inquiries, please contact our Customer Care department Monday through Friday from 7:00 a.m. to 6:00 p. m., with the exception of holidays.

Our payment window hours are Monday through Friday from 7.30 a.m. to 5:00 p.m.

Our Zendesk live chat hours are Monday through Friday from 7:00 a.m. to 6:00 p.m., with the exception of holidays.

Inframark Infrastructure Management Services
210 North University Drive Suite 702
Coral Springs, FL 33071
CustomerCare@inframark.com

Inframark Infrastructure Management Services
2002 West Grand Parkway North
Katy, TX 77449
CustomerCare@inframark.com

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Links

We want to begin by assuring everyone that Inframark is still open for business and all operations are being maintained. With the ongoing spread of COVID-19 things are changing around us at incredible speeds. However, what isn’t changing is our commitment to be the partner and protector of the most critical resource that helps communities prosper, nor our commitment to our employees and customers to ensure reliable and sustained operations. We are enhancing our safety protocols to protect our employees and the public. We appreciate everyone’s support and understanding during this time and pray for the safety of our staff, clients and communities. Please click on the following link for more information concerning COVID-19.LEARN MORE »

For the safety of customers and employees to mitigate potential transmission of COVID-19, the Customer Payment and Reception lobbies have been closed.

If you need to drop a payment off at the office please utilize the payment drop box located outside of the payment lobby to drop off your check or money order payment. Payments dropped in the drop box between 7:30am and 5:00pm Monday – Friday will be credited the same day. Payments dropped after 5pm, Saturday and Sundays will be credited the next business day.

Please feel free to use our online portal to make a payment by clicking the pay my bill button at the top of the page.